Your flight or train
Flight number, date and arrival time, or train and station. We follow flights and trains live.
Passengers and car seats
The total number of passengers, infants and children included. Every child needs a seat: infant seat (0–1 year), child seat (1–3 years) or booster (3–7 years).
Luggage
The number of suitcases and any special luggage, so we send a vehicle with enough room. Highway tolls are included and there is no luggage surcharge.
Address and phone
The exact address of your hotel, chalet or residence, and a mobile number the driver can call if needed.
Quick answers
Can I change my pick-up time?
Yes. Send us an email with the modifications and we confirm as soon as possible.
Until when can I cancel for free?
Until 48 hours before pick-up (72 hours for buses and minibuses).