Booking conditions

These conditions apply to all bookings made with Taxi Zorro SA, Villars-sur-Ollon.

  1. You book online (or by phone) and pay the driver directly. We accept Visa, Mastercard, American Express and Diners cards, and cash.
  2. After your booking you receive a complete overview of your booking by email. Please check it carefully.
  3. The meeting place and the pick-up time are stated in your confirmation email.
  4. Changes to a booking, including the pick-up time, are possible: please send us an email and we confirm as soon as possible. For urgent bookings, please call us.
  5. Cancellation is free of charge until 48 hours before pick-up (72 hours for buses and minibuses). After this period, 100% of the fare is charged.
  6. Every child must have their own car seat. Please include the total number of passengers, infants and children included, and choose the right seat in the booking form.
  7. We follow flights and trains live. In case of a delay, we do our best to organise an alternative solution for your transfer.
  8. Invoices are sent by email within 48 hours of your request.